Matrix Human Services

POSITION TITLE: Benefits Billing Specialist

DEPARTMENT: HUMAN RESOURCES

REPORTS TO: BENEFITS MANAGER

SUPERVISES: None

FLSA: EXEMPT

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I. JOB SUMMARY/ACCOUNTABILITY:

The Benefits Billing Specialist under the leadership of the Vice-President of Human Resources is responsible for the administration of agency provided benefit plans and third-party plans, i.e., AFLAC, Legal Shield. The Benefits Specialist is responsible managing FMLA, STD, LTD, 403B, Life Insurance, AD&D, and Workers Compensation. The Specialist formulates partnerships across the HR function and organization to deliver value added service to departments to ensure accuracy and timeliness of benefits processes.

POSITION QUALIFICATIONS:

  • Bachelor’s Degree in Human Resources Management or related field
  • Three (3) years benefits experience
  • Full proficiency in Microsoft suite including Word, Outlook, PowerPoint
  • Proficient in Excel
  • Self-driven with the ability to recognize improvement on processes and take initiative to execute changes
  • Focused attention to detail, well-organized and demonstrated ability to prioritize multiple tasks, achieve desired results and adapt favorably to changing priorities
  • Develop strong trusting relationships to gain support and achieve results
  • Be flexible and available to interact with employees at all levels
  • Excellent verbal and written communication skills

 

GENERAL RESPONSIBILITIES:

  • Partner with vendors to administer invoice reconciliation
  • Responsible for invoice processing of all insurance plans, including but not limited to Medical, Dental, Vision, STD, LTD, Life, Voluntary Life, Accidental Death & Disbursement, Aflac, Legal Shield, etc.
  • Responsible for FMLA administration, including but not limited to processing and monitor the process to completion
  • Work with vendors and brokers regarding STD, LTD, Life, AD&D request, issues, and concerns. Troubleshoot and provide resolutions
  • Responsible for Workers Compensation policy, process, procedures, filings, and coordination with employees, including reviewing the Incident reports, working with the Occupational Health facility, and the vendor from start to finish.
  • Assist with the coordination of Open Enrollment/Health Fairs
  • Participate in New Hire Orientation as the Benefits content expert
  • Responsible for the benefits deduction processing and 403B administration
  • Responsible for processing of medical support notices for Friend of the Court
  • Maintain group benefits database, and update employee payroll records
  • Handle benefit inquiries, concerns, and troubleshoot the concern to resolution
  • Review and process Incident Reports and the management of Workers Compensation claims
  • Handle benefits inquiries and concerns and troubleshoot the concern to resolution
  • Assistant with the coordination of Open Enrollment/Health Fairs
  • Highly effective problem-solving ability
  • Self-driven with the ability to recognize improvement on processes and take initiative to execute changes
  • Focused attention to detail, well-organized and demonstrated ability to prioritize multiple tasks to achieve desired results and adapt favorably to changing priorities
  • Performs other duties as assigned

 

CONTINUOUS QUALITY IMPROVEMENT AND ETHICAL CONDUCT:

  • All personnel of Matrix must adhere to the NASW Code of Ethics and incorporate Continuous Quality Improvement efforts into their everyday performance. All employee of Head Start must adhere to the federal regulations and requirements for Head Start operations including the Performance Standards, Licensing rules, and be of Good Moral Character as stated in the Code of Ethics.
  • Demonstrate and actively promote an understanding and commitment to the mission and values of Matrix Human Services 

 

WORKING AND ENVIRONMENTAL CONDITIONS:

Works in a normal office environment with usual pressures of managing personnel and dealing with time constraints. Because of multiple sites within the department and the need to meet with others within the community, it is common to drive to several locations, sometimes in inclement weather.

 

APPLY HERE